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stetos.co

Privacy Policy

Last updated: 12/5/2025

1. Introduction

Stetos.co ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

2. Information We Collect

2.1. Personal Data. We may collect personally identifiable information, such as your name, email address, and payment information (processed securely by Stripe) when you register for an account or purchase a subscription.

2.2. Usage Data. We may automatically collect information about your access to and use of the Service, including your IP address, browser type, operating system, and access times.

2.3. AI Interaction Data. We process the text and audio data you submit to our AI agents ("Session Data") to provide the Service (e.g., generating transcripts, summaries, and insights).

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service.
  • Improve, personalize, and expand our Service.
  • Process your transactions and manage your subscription.
  • Communicate with you, including for customer service, updates, and marketing purposes.
  • Detect and prevent fraud and abuse.

4. Data Sharing and Subprocessors

We may share your information with third-party service providers ("Subprocessors") to perform functions on our behalf. Our key subprocessors include:

  • Supabase: Database and authentication services.
  • OpenAI: Large Language Model (LLM) processing for text generation and analysis.
  • VAPI: Voice AI processing for voice-to-voice interactions.
  • Stripe: Payment processing.

We ensure that our subprocessors adhere to strict data protection standards. We do not sell your personal data to third parties.

5. Data Retention

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Your Rights (ARCO Rights)

Depending on your location, you may have certain rights regarding your personal data. For users in Mexico, you have the rights of Access, Rectification, Cancellation, and Opposition (ARCO Rights):

  • Access: You have the right to know what personal data we hold about you.
  • Rectification: You have the right to request correction of inaccurate data.
  • Cancellation: You have the right to request deletion of your data.
  • Opposition: You have the right to oppose the processing of your data for specific purposes.

To exercise these rights, please contact us at privacy@stetos.co.

7. Security of Your Data

We use administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@stetos.co.